Deliver Policy

Order Processing Time

  • All orders are processed within 1–2 business days after payment is confirmed.

  • Orders placed on weekends or holidays are processed on the next business day.

Delivery Timeframes

Delivery times depend on your location and the shipping method selected at checkout:

  • Standard Delivery: 5–15 business days

  • Express Delivery (if available): 2–5 business days

Please note that delivery times are estimates and may vary due to customs, weather conditions, or unforeseen delays.

Delivery Confirmation & Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with your tracking number.

  • You can use this tracking number to follow your package until it arrives.

Delivery Address

  • Please ensure your delivery address is correct at checkout.

  • We are not responsible for delayed or lost packages due to incorrect or incomplete address details.

Customs & Import Duties

  • For international orders, customs or import taxes may apply.

  • These fees are the customer’s responsibility and vary by country.

Missed Deliveries

If a delivery attempt is missed and the package is returned to the carrier depot, it is the customer’s responsibility to contact the carrier to reschedule delivery.

Lost or Damaged Deliveries

If your package is lost or arrives damaged, please contact us immediately. We will investigate the issue with the shipping carrier and provide a replacement or solution where applicable.

Change of Delivery Details

If you need to update your delivery address, please contact us within 12 hours of placing your order. After the order is shipped, we cannot modify delivery details.